⇓ Each time I called about a problem having to do with faulty plumbing, electric, or faulty workmanship, AHS always found an excuse with the problem that disqualified it from their coverage plan. ⇓
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When I requested on numerous occasions for a written denial I finally received a statement claiming they denied the claim due to "lack of routine maintenance.Another 2 10 recommended contractor was Comfort Services, but they never called me to set up an appointment. When I called Comfort Services’ telephone number that 2 10 provided, I was asked to leave a message on generic voicemail. No callback. Per our earlier conversation, you stated an in network contractor was located in Indio California… that is 166 miles away from the property address. The contractor in Canyon Country is about 50 miles away and the contractor in Tarzana One Call Fixes It All is a handyman service. Your system needs to reflect a better inventory of license and bonded in network contractors for HVAC repairs within the area code the property is located. I’ve been a loyal 2 10 customer for twenty years and for the most part have been satisfied with the service. Based on the time it took to get a decision it would’ve been longer if I didn’t follow up, the numerous call transfers and hold times I endured, and me doing the legwork to get a contractor out to the property because no in network contractors were accessible, there is no way I will renew with 2 10 next February. Another factor in this decision, my wife has been physically ill due to the intense Southern California heat wave occurring at this time. The portable fans in our house are 100% ineffective. In the beginning, the experience with the technicians has been very good.
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home warranty coverage comparisonThey sent a repair guy to confirm the issue a few days later and collect the $100 deductible. A week after that, HWA informed me that I could either opt for a cash payout or order a replacement washer. I opted for the replacement washer. It is now 6/11/2018, and we are still waiting for our replacement washer. I called HWA's claims department and was informed that the manufacturer of our washer GE would be contacting us for a delivery date by 6/21/2018. Really?We have to wait an entire month to have our washer replaced?Crappy, slow service.
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farmers insurance home warranty plansThe following components will only be covered if You advise Select that you wish to add the additional home warranty coverage and Select is in receipt of the additional payment for said coverage. You may purchase the additional for up to thirty 30 days following the Purchase Date of the home warranty coverage but coverage for the additional coverage option will not take effect until payment is received by Select for the additional coverage and the addition coverage will terminate on the Termination Date. 9. 1. 2. This Agreement does not cover any systems or appliances that have had previous repair or that require repair as a result of improper installation, previous repair, damage caused by any construction activity, improper wiring, inadequate or lack of capacity, power failures, power surges, overloads, missing parts, failure to properly maintain, failure to properly clean, neglect, misuse, corrosion, rust, sediment and any modification to the system or appliance.
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home warrantyNon Emergency Claims. To make a claim for repair you must contact Select within 3 days following discovery of the malfunctioning and/or inoperability of the system or appliance. The Independent Service Technician will be instructed to provide repair of the appliance or system within two 2 days during normal business hours and four4 days on weekends and holidays following submission of the claim. If covered by this agreement, the system and/or appliance repaired will be paid for by Select within a reasonable time following submission of the claim. Select will not be liable for any delay in the repair of the inoperable appliance or system. 5.